Configure NIC eMail in Outlook for Mac - IMAP

    Steps to Configure NIC eMail account as IMAP in Outlook

    Note

    IMAP/POP feature is not available for your account. To enable it, please reach out to your Delegated/Department Administrator.

    1. Log in to your https://mail.gov.in/ account to enable IMAP access. (Login to https://mail.gov.in/ >> Settings >> Mail Accounts >> IMAP Access >> Enable IMAP Access by clicking the checkbox).
    2. Launch the Microsoft Outlook application in your system.
    3. Go to the Tools menu, and select the Accounts option.
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    4. Choose IMAP option.
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    5. Enter the below details in the Account Information page:
      • Enter your NIC eMail address.
      • Enter your NIC eMail address in IMAP Username field.
      • Enter your NIC eMail account password in the Password field (You might require an Application-specific Password if Two-factor Authentication is enabled).
      • Incoming Server: imap.mgovcloud.in 
      • Select the Use SSL to connect checkbox.
      • Outgoing Server: smtp.mgovcloud.in
      • Select the Override default port and Use SSL to connect checkboxes. 
      • The Port Number field next to Outgoing server will be enabled now. Set the Port Number to 465
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    6. Click Add Account. 
    7. After the account details are validated, the details will be displayed in the Accounts tab.
    8. Close the Accounts tab, and you will be able to access your NIC eMail account on Outlook for Mac. 

    Note

    If you're using SAML Authentication for your organization, you need to generate an Application Specific Password to authenticate email clients to access NIC eMail using POP.

    Specific Instructions for Outlook IMAP

    Sent Items

    By default, our SMTP Servers automatically place sent emails in the Sent folder. However, when you send an email with Outlook, it also saves another copy in your Sent folder there. 

    To avoid duplicates in the Sent folder, change the following settings:

    In NIC Mail: 

    You can turn off the copy created by the server in the SMTP settings. 

    However, you can also change the settings in your Outlook application. 

    In Outlook:

    • From the Tools menu, select the Accounts option.
    • Select your NIC eMail account from the accounts listed, and click Advanced.
    • In the Folders tab, select the Don't store a copy of sent messages checkbox.

    Downloading full messages

    By default, Outlook downloads just the Sender, Subject, and the Date Information (headers) when syncing email. It downloads the full message only when you click on that email. You can change this behavior by changing the Send/ Receive Settings.  

    • From the Tools menu, select the Accounts option.
    • Select your NIC eMail account from the accounts listed, and click Advanced.
    • In the Server tab, uncheck the Download Headers only option.

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