Getting started with Tasks

Tasks  available as a part of NICeMail Suite, is a one-stop task management tool. When you add your tasks you can assign due dates, set reminders, lay down priorities, and break them down into sub-tasks allowing you to delegate work among your colleagues.

Tasks: Overview

Personal tasks

Sometimes, you might be working on a task that does not require group effort. You can add these pieces of work, which are typically for you, to your Personal tasks. For example, say you have to send an email response to a client or buy a new laptop charger. You can add these under Personal Tasks.

• All your Personal tasks can be found by clicking the Personal tasks view in the left pane.
  
• You can assign your personal task to any organization member.
  
• Personal tasks are only visible and accessible to you and the assignee of each respective task. However, if you want your colleagues to engage in any of your Personal tasks, you can use the Add invitees feature available for each task. This will give the invitees access to view, like, and comment on your personal task.
  

Subtasks

When a task is huge and requires delegation, you can split them into multiple subtasks.

For example, say you have to give a sales presentation to your client and added a task for the same. But the overall presentation involves content from writers, design from illustrators, and scheduling by the client team. You can add these as subtasks and add an assignee to each subtask where you can track the progress.

• You can assign a separate user as an assignee for each subtask. The assignee can be any member of your organization.
• You can choose to display subtasks separately from the parent task to manage them individually. Learn more.

Recurring tasks

Certain tasks may keep repeating at a certain frequency. Rather than adding a new task every time, you can simply add a Recurring task. For example, you can create Recurring Tasks for tasks such as report generation, bill payments, timesheet submissions, and more. You can choose between the Daily, Weekly, Monthly, and Yearly recurrence, with additional options to choose the repeat pattern.

Tasks: Essentials

Collaborate in tasks

Collaboration between colleagues is essential in achieving an organization's full growth potential. Tasks help you foster collaboration between your organization and keep it interesting with a social-media-style discussion setup.

• Work with anyone in your organization by simply inviting them to your task.
• While an invitee can not edit the task, they can engage by liking and commenting on the task.
• Apart from the task owner and the assignees, invitees can also invite users to that respective task.
• You can also invite users by @ mentioning them in the comments section of a task.

Category

Managing your tasks can be challenging at times. To overcome this, you can use the Category option. Categories are similar to folders that can help you organize your tasks. You can create a Category under any of your Personal tasks. You can then associate the category with any new, existing, or closed tasks.

Labels or Tags

Sometimes, you might be working on the same kind of work for different projects. For example, say you are working on two projects—one for IT department and another for Railways. In cases like this, you can create a Tag and associate your tasks with it. This will allow you to identify your tasks by their nature of work for better orderliness.

Categories vs Labels

You can use both Categories and Labels on a single task.

Priority

All tasks you add will not hold the same weightage. Some would be more important than others. In such cases, it's good to set Priority to streamline which task to take up first. Tasks let you assign a priority—High, Medium, and Low, to each task that serves as a constant reminder as to which tasks require immediate attention.

Task Status

When you handle many tasks it is not easy to remember, which ones are on hold, which ones are complete, and so on. To bring in this clarity, it's good practice to set Status to your tasks. By default, in Tasks you have two statuses—Open and Closed. But apart from the default ones, you can also add a custom Status of your choice and associate a color with them for easy identification.

Start Date

Knowing when to start a task is mandatory to make sure you finish the task at the right time. Tasks allow you to set a Start Date making it easier for you to manage your work better.

Due Date

While you can wait out some tasks, there would be some in need to be finished on a set date. For such tasks, that are to be completed on a particular date, you can set a Due Date. Apart from providing you the ability to track your tasks easily, setting a Due date will also send you an overdue notification if a task does not get marked complete by the time of the due date.

Reminders

When you toggle between multiple tasks, it is easy to forget some of them. In such cases, you can set up a Reminder beforehand. After entering the date and time you want to get reminded, you can choose to get the reminder as a notification and/ or an email.

• The reminder email and/ or notification will go to both the task owner and the assignee.
• You can choose to get an Overdue notification if you miss your due date. Although this option will only work if you set a Due date.

Task Description

In the Description section, you can add more information about the task. For example, say you have to write a blog and you have a few links for research and ideas in mind. You can jot them all down in the description for later reference. The description you add will be visible to anyone who has permission to view the task. That includes main task and subtask assignees, and invitees.

Attachments

Sometimes, just a description may not be sufficient to put in all thoughts you have about a task. In such cases, you can use the Attachment feature and insert files below 10 MB to your tasks. The attachments you add will be visible to main task and subtask assignees, and invitees. You can download these attachments—individually or as Zip, add them to your WorkDrive, forward them via Cliq, and more.

Task Timeline

When you work on a task with multiple assignees, someone might have updated or edited the task. For example, you might spot a new due date, change in the reminder, a different description from what you had initially, or even mark the task complete. In the Timeline—available at the bottom of each task, we note down who updated or edited the task, when the task got updated, and which detail of the task got changed.